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K.H. Sterling (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any other way.
Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, email address, mailing address, phone number, and other contact information you provide to us.
- Payment Information: For purchases or payments, we may collect credit card numbers, billing addresses, and other related information.
- Technical Data: IP address, browser type, operating system, device information, and usage data about your interaction with our website.
- Communication Data: Information contained in any messages you send to us or feedback you provide.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to track user activity on our website and store certain information. This helps us improve our services and provide a more customized experience.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: Process orders, manage accounts, and provide customer support.
- To Improve Our Website and Services: Analyze usage trends and user activity to improve the functionality and user experience of our website.
- To Communicate with You: Send notifications, updates, marketing communications, or respond to inquiries.
- To Ensure Security and Prevent Fraud: Monitor for potential security risks and fraud.
- To Comply with Legal Obligations: Follow applicable laws, regulations, and enforce our terms and conditions.
3. Sharing and Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined in this Privacy Policy:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
- Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena or other legal process, or to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the successor organization.
4. Security of Your Information
We implement reasonable security measures to protect your information. However, please note that no electronic transmission over the internet or method of storage is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and Update: You may access or update the information we hold about you by contacting us.
- Data Portability: In certain cases, you may have the right to request that we provide a copy of your information in a commonly used format.
- Deletion: You may request the deletion of your information, subject to applicable law and our record-keeping obligations.
- Marketing Preferences: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
If you would like to exercise these rights, please contact us at [Insert contact email or address].
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies help us understand user behavior, track user navigation on our website, and improve user experience.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features of our website.
7. Children’s Privacy
Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under the age of 13 without verification of parental consent, we will take steps to delete that information.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to these third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
